Mission Statement

The IT Service Desk @ Knowledge Commons provides convenient access to hands-on IT help for all Penn State students, faculty, and staff.


IT Service Desk @ Knowledge Commons
Room W130A, Pattee Library
814-865-HELP (4357)

Fall/Spring Hours

Monday - Friday: 8:00 am - 12:00 am
Saturday and Sunday: 10:00 am - 12:00 am

Services Offerings

  • On campus wireless connectivity for laptops and mobile devices
  • Hardware diagnostics & installation support
  • Assistance with data transfer and backup
  • Software installation and troubleshooting
  • Virus/Spyware detection and removal